Aviso de privacidade
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you how we collect and store the information you provide through the website https://penhoranca.com (Penhorança).
The following principles will be upheld:
We want you to make informed decisions about how your Personal Data is used and processed. We use various methods and procedures to provide clear, relevant information. If we determine that you need specific details, we will share them with you at the appropriate time. We will also be happy to answer any questions you may have about our data practices, account controls, or any applicable service limitations.
1. O âmbito?
This Policy explains the types of Personal Data that Penhorança collects about individuals, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information that we hold or can access.
In this Policy, "processing" means any activity involving the collection or use of Personal Data. This includes the organisation, management, structuring, and storage of Personal Data.
Our services are intended for a general audience and are not designed for anyone under 18. We do not knowingly request or collect information from anyone under 18, or knowingly allow them to use our services. If we discover that we have collected information about a child, we will delete it as soon as reasonably possible.
2. Quais dados pessoais mantemos sobre você?
When you access our service or service channels, or visit our website, we collect Personal Data. In some cases, we may ask you to provide it. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to disclose personal data to the company, and there are no consequences.
No entanto, você não é obrigado a nos fornecer quaisquer dados pessoais. Em determinadas circunstâncias, optar por não fornecer determinados dados pessoais pode limitar nossa capacidade de prestar os serviços ou impedir que os usuários acessem o website.
4. What types of personal data may we collect? When you visit our website, we may collect the following personal data:
This includes information about records of your online activity and traffic data (including your IP address, access date, and access time), the language you use, software crash logs, browser type, and information about the device you use to access the service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide to Us when you connect, through Us, to a third-party online trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparency and grounds for processing your personal data
Your Personal Data is processed by the Company for the purposes described in this section, using transparent data processing and security practices.
The Company uses Personal Data relating to you only when there is a clear and appropriate reason. The following explains when the Company may process your Personal Data:
- You have given your consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or defend against legal claims.
- Processing follows clear service standards.
Contact us by email for more details about how we process information and the measures we use to protect it.
Below is a summary of the reasons we may use the information you provide, including relevant account, service, and security purposes involving Personal Data.
Âmbito, Transparência
1. A seu pedido, poderemos coletar seus Dados Pessoais e compartilhá-los com prestadores de serviços terceiros para ajudar você a acessar serviços de negociação digital. Faremos isso somente quando você nos solicitar a organização desse acesso.
You have consented to the processing of your Personal Data for one or more purposes.
2. Para responder às suas solicitações, dúvidas ou preocupações, poderemos precisar de Dados Pessoais para tratar quaisquer questões que você tenha sobre os Serviços.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
3. Os Dados Pessoais são tratados apenas quando necessário para apoiar a gestão da conta, proteger a segurança da plataforma e atender a requisitos de serviço claramente indicados.
To ensure secure and reliable account services, processing is necessary.
4. To improve Our Services. We may use Personal Data to improve Our Services, including reports of failures and malfunctions that we collect within the Services.
Processing is necessary for the legitimate interests of the Company or a third party.
5. Para prevenir fraudes e o uso indevido dos nossos serviços
Processing is necessary for the purposes of the legitimate interests of the Company or a third party.
6. Para realizar e gerir atividades que apoiam o funcionamento dos Nossos Serviços, incluindo funções de back-office, desenvolvimento de negócio, tomada de decisões estratégicas, processos de revisão interna e atividades relacionadas.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
7. We conduct analyses, including statistical analyses. To support decisions on various matters, we use a range of analytical techniques, including statistical methods.
O tratamento é necessário para atender aos interesses legítimos da Empresa ou de um terceiro.
8.
To safeguard our assets, rights, and interests, as well as those of third parties, we have processes in place to exercise and defend rights in court
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, conditions, terms, and policies.
O tratamento é necessário para fins dos interesses legítimos da Empresa ou de um terceiro.
6. Transferência de Dados Pessoais para Terceiros
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these circumstances, we will provide those platforms with the Personal Data you made available to us. Those platforms’ use of your Personal Data is subject to their respective privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may give the Company access to resources that help it refine and improve the products and services offered to clients.
Where necessary to safeguard the rights or assets of third parties, the Company may apply appropriate account controls, security practices, and transparent data processing procedures.
We may also share Personal Data about you with potential investors, buyers, or financiers of the Company or another group company when a relevant transaction is being considered. This may include the transfer or sale of assets belonging to the Company or another group company, or form part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and third-party services
Third-party services may be used, such as companies that provide advertising on our website or analytics services. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the website. Cookies collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are stored temporarily on your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the website recognize you as a returning user and make it easier for you to return to and use the website.
Categorias de cookies:
Podemos usá-los para a finalidade a que se destinam:
1. Cookies are essential for the website
These cookies are necessary to access the features you requested and navigate our website. They are used to provide the information, products, and services you requested from us.
They are also necessary for your device to download and stream data. This allows you to navigate the website, use its features, and return to pages you previously visited.
Cookies collect personal data, such as your username and the date of your most recent login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionais
Os cookies nos permitem reconhecer você sempre que você visita nosso site e lembrar suas configurações e preferências.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de desempenho
We use cookies to collect statistical data on site performance and help improve it. They also allow us to analyze how our website is used.
Cookies store anonymous data that is not associated with an identified or identifiable natural person. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been removed
To block or remove cookies, change your browser settings. Below are links to help with this process in some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all Website functions and features may not operate as expected if this occurs.
ONLINE TRACKING NOTICE
This service currently does not respond to Do Not Track signals.
8. Conservação dos seus dados pessoais
A Empresa conservará os Dados Pessoais a seu respeito pelo período necessário para cumprir as finalidades para as quais são tratados, conforme descrito nesta Política, ou por um período mais longo quando necessário para apoiar controles de conta, práticas de segurança e padrões de serviço.
Compartilharemos suas informações com plataformas de negociação de terceiros por 12 meses. Se você concordar, continuaremos compartilhando seus dados por mais 12 meses.
Revisamos regularmente os Dados Pessoais que conservamos para garantir que continuem sendo necessários.
9. Transferências de dados pessoais para país terceiro ou organização internacional
Your personal information may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company adopts appropriate measures to safeguard the Personal Data you provide and help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains adequate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and appropriate controls designed to protect information throughout the transfer process.
- The transfer is carried out under a clear agreement between the public bodies or competent authorities, with transparent terms, defined controls, and service standards.
- The transfer was carried out using established data protection clauses and security practices designed to support responsible processing of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect data when it is processed across borders.
The Company may provide details on the security measures used to protect your Personal Data when it is transferred to third countries or international organizations. To request this information, email info@penhoranca.com
10. Personal data safeguards
We take appropriate organizational and technical precautions to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee or ensure that your Personal Data will remain secure or error-free at all times. We are not liable for intangible, incidental, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized access by third parties, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data about you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures those third parties apply to your Personal Data.
Personal Data cannot be transmitted over the internet with absolute security. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Links to websites operated by third parties
Links to third-party websites and applications may be available on our website. These websites and applications are operated independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest considering them carefully before providing any Personal Data.
12. Alterações a esta Política
Ao visitar sites ou aplicativos de terceiros, recomendamos a leitura das respectivas políticas de privacidade antes de decidir acessar ou utilizar seus serviços. Também sugerimos que avalie cuidadosamente antes de fornecer a eles quaisquer Dados Pessoais.
13. Seus direitos sobre seus dados pessoais
You have the right to ask us to confirm whether Personal Data about you is being collected, to correct any inaccuracies, and to delete Personal Data that We no longer need. You may also ask us to restrict certain types of processing of your Personal Data.
If you are a resident of the EEA, see this page:
These rights apply to the information you provide and to other Personal Data about you. You may exercise your rights by emailing us at the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If it is, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of others. If a request could harm another person’s rights or freedoms, the Company may refuse to fulfil it or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also ask that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw consent and there is no other legal basis for processing; (c) you object, on grounds relating to your situation, to the processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been unlawfully processed; or (f) the Personal Data must be erased to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or unless it is needed for the establishment, exercise, or defence of legal claims, to protect another person’s rights, or to address an important matter of public interest in the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request the Personal Data you provided to the Company in a structured, commonly used, machine-readable format.
You may also ask for your Personal Data to be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of any other person.
Right to object
You may object at any time, on grounds relating to your situation, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
For direct marketing, you may object at any time to the processing of Personal Data concerning you, including related profiling.
Right to withdraw consent
You may withdraw your consent at any time for Our processing of Personal Data about you. This will not affect the validity of processing carried out based on your consent before it was withdrawn.
You may file a complaint directly with Us using the contact details provided below.
We aim to handle privacy matters clearly and fairly, explain how your Personal Data has been used, and provide an appropriate response to questions raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this section 13.
We will provide the information requested under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, depending on the complexity and number of requests. Within one month of receiving your request, we will notify you of any extension and explain the reasons for it.
Unless otherwise provided in section 13, the information requested under your rights in section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repeated, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person’s identity.